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Neath Port Talbot Child Contact Centre - Family support services


What we do

When a relationship breaks down most families come to their own arrangements for children to see their other parent. But for an increasing number agreement cant be reached & thousands of children each year lose contact with loved ones. We provide a safe, friendly child centred environment where children can spend time with the family they no longer live with - this may be a parent; grandparent or other family. There are lots of toys & activities; books & crafts as well as refreshments, and the service is completely free of charge. You don't need to meet the other parent if you don't want to. We also provide a handover service so children can be safely collected by the other parent without the need for them to meet. We listen to everyone; give support but stay neutral and we don't take sides. Our aim is that children have the opportunity to make up their own minds and develop a positive relationship with their family they don't live with anymore.

Who do we support

If you are experiencing difficulties in seeing your children or grandchildren; or you are a child who has lost contact with your Mum or Dad or other family member we can help. Ages range from birth to young adults.

Can anyone use this service?

Anyone can use the service - either as a self referral or via a solicitor; family mediator or Court

Service details for this family support services

Language: English medium setting

  • Can provide specialist support for families of children with disabilities / additional needs
     Please contact to discuss your child(s) needs further.
  • Relevant staff have a valid current DBS?

Social information

Address

You can visit us here:

266 Western Avenue
Port Talbot
Neath Port Talbot
SA12 7NF



Contact methods

Telephone: 07947437866

Telephone: 07947437866

Email: nptccc@live.co.uk

Out of hours telephone: 07947437866

Social media

Accessibility

Accessible toilets

Accessible parking

Access by ramps/level access

Opening times

10.30am to 12.30 on 2nd and 4th Saturday each month

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